Efficient Administration

We operate a highly efficient electronic booking, allocation and reporting system. We use automated electronic transfer of information for the following tasks:
Receipt of information from our customer
Upload of data into our booking system
Ordering of parts
Work allocation to field engineers
Return of work completed information from field engineers
Customer reporting
Receipt of information from our customer

The only manual task that we undertake is to physically telephone the customer to agree a time and date.

The field engineers complete a physical job sheet with the customer, leaving a copy on site, but also return a copy of the job sheet electronically immediately following the completion of the job - view an example

This enables fully verified reporting, including a copy of the signed job sheet within @ 1 hour of the actual job completion.